FAQ — Wave Therapies

Question 1

I have never had therapy before. Where do I begin?

Accepted Answer

The best place to start is simply getting in touch. You do not need to know exactly what you want to talk about or have the right words ready. A brief message or a phone call is enough — we can take it from there at whatever pace feels comfortable for you.

Question 2

What happens in the first session?

Accepted Answer

The first session is a chance for us to get to know one another. We will talk about what has brought you to therapy, what you are hoping for, and how I work. There is no pressure to share more than you are ready to. It is also an opportunity for you to ask me anything — about my approach, my experience, or anything else on your mind.

Question 3

Do you offer a free introductory call?

Accepted Answer

Yes. Before we begin, I offer a free 15-minute phone or video call. This gives us both a chance to see whether working together feels like a good fit, without any commitment or cost. Many people find it reassuring to hear a voice before deciding to go ahead.

Question 4

How do I know if you are the right therapist for me?

Accepted Answer

The relationship between therapist and client is one of the most important factors in therapy. If after our introductory call or first session something does not feel right, that is completely valid — and I will always support you in finding someone who is a better fit. There is no obligation to continue.

Question 5

How long does therapy last?

Accepted Answer

There is no fixed length. Some people find that a handful of sessions gives them what they need; others choose to work together for months or longer. We review how things are going regularly, and you are always free to end or pause whenever you feel ready. The pace is entirely yours.

Question 6

How often will we meet?

Accepted Answer

Most clients meet weekly, which helps to build momentum and a sense of continuity. That said, fortnightly sessions work well for some people, and we can discuss what suits your life and circumstances best.

Question 7

What is person-centred therapy?

Accepted Answer

Person-centred therapy is an approach developed by Carl Rogers that places you — not a diagnosis or a technique — at the heart of the work. Rather than offering advice or following a set programme, I offer a warm, non-judgmental space in which you can explore your thoughts and feelings freely. The belief is that you already hold the capacity for growth and healing; my role is to create the conditions in which that can happen.

Question 8

Will you give me advice or tell me what to do?

Accepted Answer

No. Person-centred therapy is not about being told what to do or being given a list of strategies. I trust that you are the expert on your own life. What I offer is a space to think, feel, and reflect — and a steady, compassionate presence alongside you as you find your own way forward.

Question 9

Can therapy make things feel worse before they get better?

Accepted Answer

Sometimes, yes. Exploring difficult feelings can stir things up, and it is not unusual to feel more emotional or unsettled in the early stages of therapy. This is a normal part of the process. I will always check in with how you are feeling, and we can adjust the pace of our work if needed.

Question 10

Is everything I say kept confidential?

Accepted Answer

Yes. Everything shared in our sessions is held in the strictest confidence. I will never discuss your sessions with anyone without your explicit consent. The only exceptions are rare circumstances where there is a serious risk of harm — to you or to someone else — and even then, I would always aim to discuss this with you first wherever possible.

Question 11

Do you keep notes?

Accepted Answer

I keep brief, anonymised session notes for my own professional reflection. These are stored securely and are never shared. You are welcome to ask about how your data is held at any time.

Question 12

Are you registered with a professional body?

Accepted Answer

Yes. I am a registered member of the British Association for Counselling and Psychotherapy (BACP) and work in full accordance with their ethical framework. This means you can be confident that I am working to a recognised professional standard and that there is a formal process available to you if you ever have a concern.

Question 13

How much do sessions cost?

Accepted Answer

Individual sessions are £60 for 50 minutes. A limited number of reduced-fee places are available at £35 for those on low incomes, students, or those receiving benefits — please mention this when you get in touch. The introductory call is always free.

Question 14

How do I pay?

Accepted Answer

Payment is due at the time of each session. I accept bank transfer. I will send you the details when we arrange our first appointment.

Question 15

What is your cancellation policy?

Accepted Answer

I ask for at least 48 hours' notice if you need to cancel or reschedule a session. Cancellations with less than 48 hours' notice may be charged at the full session rate. I understand that life is unpredictable, and I will always try to be flexible where I can.

Frequently asked questions

Getting started

How therapy works

Confidentiality & safety

Practical matters

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